If you have new hires receiving Limeade Listening onboard surveys, you'll be able to view onboarding feedback immediately. (Unsure about what Onboard is? Start here). Since responses are not anonymous, you don't have to wait to receive five individual surveys to be submitted like you do with Engage.
Feedback submitted by new hires can be viewed in the Onboard module. Note: To access results, Limeade Listening users need admin access to Onboard or be a manager of an employee who is receiving onboard surveys.
If you have admin access to Onboard, you can find the Onboard dashboard by clicking the Onboard option under the Dashboards tab. Access Onboard responses by clicking on the Responses option in the Surveys tab. If you have manager access to Onboard, you can find your direct reports' Onboard responses by going to your Employee View and selecting the Onboard options in the My Team section.
Onboard administrator dashboard
Admins can see feedback from all employees on a special dashboard designed to give a holistic view of onboarding programs across the organization. Here are a few quick examples of how to use different metrics on this dashboard to optimize your onboarding:
Use the Onboard Timeline to see how question scores are trending over time.
Benchmark your organization's question scores to organizations in your industry as well as all other Limeade Listening organizations to see how your onboarding programs measure up.
See how well new hires are getting recognized through Cheers.
View responses by question in Responses
Both managers and admins can view Onboard feedback by question on the Responses tab. Onboard admins can view responses for all employees. Managers of employees going through onboarding will only be able to view responses of their direct reports. If you are a manager and believe that there's an issue with your access in Onboard, please reach out directly to a Limeade Listening admin at your organization.
On the Responses page are the responses to the individual new hire pulse questions arranged by the question itself; Week 1, Week 2, Week 4, and Week 12. Simply click the question in the horizontal navigation to view responses. Be sure to click See more at the bottom if there are more than five.
View responses by individual
Another option for viewing feedback is to view all responses for a specific employee. Clicking on the name of a user in the Onboard responses or dashboard page will take you to that user's responses page where you can view all the Onboard responses they have submitted throughout the onboard process. Questions will be added as time goes on, so if you do not see four questions, then they are likely still receiving onboard surveys.
Notifications
Onboard surveys are sent out to new hires after their first, second, fourth, and 12th weeks on the job, on Wednesdays at 10:00 a.m. in lieu of Engage pulse surveys. Be sure to keep the Onboard box selected, enter a start date, and specify the manager when you invite a new hire to Limeade Listening!
Once a response is submitted, the manager of the new hire will receive an email notification informing them there is a new onboard response to view. Remember: the manager should have been previously specified when the employee was invited to Limeade Listening, or it can be adjusted in the employee's profile by going to the User Management page in your Settings tab. At this time, only the manager is subscribed to these email notifications to minimize the number of emails that admins receive. Managers may click on the link in the email to view results on their Onboard dashboard.
