Welcome to Limeade Listening! You are probably reading this because you have received an invitation to Limeade Listening in the form of a survey and are wondering what to do next. Good news, you are in the right place.
Limeade Listening is a third-party suite of tools designed to improve transparency, foster two-way communication between employees and leaders, and leads to a happier workplace. Your leaders have purchased this platform for your company and signing up grants you access to powerful, feedback-giving tools, that you will be able to use from your first day to your last. If you are a new employee at your company, you will start out by receiving four Limeade Listening Onboard pulse survey questions about your experience as a new hire within the first 90 days at your new company.
The Pulse Survey method
But you are probably wondering, "What is a Pulse Survey?". Limeade Listening invented the idea of a Pulse Survey in 2012. It is a one-question survey, sent at a regular interval, to collect your in-the-moment feedback on a number of issues like your overall happiness in your role, your thoughts on leadership, training and development, transparency, and more. Then, in 2020, TINYpulse introduced Flexible Surveys which can be sent out at any time and with multiple questions. As a new hire, you will receive four Onboard Surveys specifically about your onboarding experience within your first 90 days on the job.
Pulse Surveys open up lines of communication between employees and leaders which may have never existed before. They are a doorway to the dialog, and you are encouraged to give your open and honest feedback because your leaders care about your well-being and making organizational changes for the betterment of everyone.
Limeade Listening offers two types of Pulse Surveys, non-anonymous new hire surveys with Onboard and long-term engagement surveys with Engage. You will start out by receiving non-anonymous surveys as a new hire and then will eventually transition to Pulse Surveys with Engage.
Onboard surveys are non-anonymous to help build the foundation of the relationship with you and your manager. Your manager and administrators will be able to view your feedback and work with you directly to ensure you have all the tools and training you need for success.
Get started with Limeade Listening Onboard
Once you receive an email from happiness@tinypulse.com, it will either come with a signup link as pictured above or a survey question. Click the button in the email to complete the signup and respond.
Enter your first and last name, verify your work email address, and set your password. Click Submit to continue on to the survey.
Once again, you will receive four Onboard Surveys specifically about the onboarding process and the training you received as a new hire with Limeade Listening. They will be sent to your email inbox after your first week, second week, fourth, and twelfth weeks on the job, so you do not have to worry about checking the Limeade Listening app for a new survey. We will let you know when they are open! And if your company uses Slack or Microsoft Teams, your survey will be delivered directly to those apps where you can respond without even having to visit Limeade Listening.
Keep in mind that the more detail you provide with any pulse survey, the better. Pulse Surveys are also meant to be quick so take 5-7 minutes to provide a thoughtful response to the single question, and then you are done until the next one comes a week, or two, or four later. Quick and simple!
Give anonymous Suggestions and send Cheers
Responding to your new hire pulse survey is just the first step. You can also use Engage to send your administrators an anonymous Suggestion or send a Cheers to recognize someone who went out of their way to help or welcome you into your new role.
Just click Dashboard and then choose to send a Cheers or give an anonymous Suggestion.
Beyond onboarding surveys
Limeade Listening is designed to allow employees to give feedback all throughout their time at a company. After you have received the third onboarding pulse survey, you will start receiving a different set of surveys through a tool called Limeade Listening Engage.
Engage asks deeper questions designed to uncover any underlying cultural issues, and Limeade Listening provides a safe place for employees to give their open and honest feedback without fear of repercussion.
Keep an eye out for an Engage Pulse Survey in your sixth week at your new company. It will still come from happiness@tinypulse.com, but the questions can be about any topic under the sun. Some examples include "How happy are you at work?" and "Is your career path clear to you?." The emails also look a bit different, as pictured below with the Limeade Listening Engage logo at the top.
Limeade Onboard vs. Engage
Onboard
Pulse Surveys intended for new hires within the first 90 days of employment
Non-anonymous
Custom questions available
Fixed question cadence; the Wednesday after the employee's first, second, fourth, and twelfth weeks of employment
Cheers and anonymous Suggestions submitted separately from the survey in the Engage employee module
Engage
Surveys designed to keep tenured employees happy and engaged in their work
Custom questions and a pre-loaded question bank for administrators
Semi-flexible survey cadence (once a week, once every two weeks, or once every four weeks on Wednesdays) for Pulse Surveys and fully-flexible survey cadence for Flexible Surveys
Cheers and anonymous Suggestions submitted with the Engage survey or anytime in the Engage employee module, Slack, Teams, one of the many available add-ons, or the mobile app.
