Give Feedback with Slack

Having trouble keeping track of your TINYpulse survey emails? Do you ever get the idea to send Cheers but do not feel like taking the time to log in to TINYpulse? If Slack is an everyday necessity for you, TINYpulse has good news!


The TINYpulse-bot for Slack notifies you when you have a new survey ready and lets you respond directly in the app. You can also send Cheers and give anonymous suggestions at whatever moment is convenient without ever having to dig up a TINYpulse email or open a new tab in your browser.


If your administrator has already connected the TINYpulse-bot for Slack, there is nothing you need to do. From now on, your TINYpulse surveys will be delivered by the usual email, along with a Slack notification from the TINYpulse-bot. Read on to learn how to use these convenient functions.


Respond to your TINYpulse survey via Slack


Answering a TINYpulse survey is always easy, but being able to respond via Slack is one of the easiest and quickest methods available. Here is a quick run down to get you started.


Scale, boolean, and multiple-choice questions


  1. Wait for a ping from the TINYpulse-bot with your next survey or type in "survey" to see if you have any open surveys that you need to respond to.
  2. If you want to respond in Slack, click on the Respond in Slack button. If you would rather respond in TINYpulse, click on the Response in web app button.
  3. Select your response from the dropdown list for scale, boolean, or multiple-choice questions (open text questions understandably do not come with a list of options).


  4. Making your selection is the first step, but you still have to explain why you gave that response. Just as in the TINYpulse app, additional detail is not required, but it is a good practice to always give qualitative feedback. You can type in your additional feedback below your scale, boolean, or multiple-choice response.
  5. Click on the Submit button and you are done!

 

Open text questions


If your next question is open text like "What is something new we should try in the next 3 months in order to better serve our customers?", just follow steps 1 and 2 above to get to the popup in Slack where you can submit your response. Then enter the text for your response, click on the Submit button, and you are done!


Flexible Surveys


If the survey you are being asked to respond to is a Flexible Survey with multiple questions, just follow steps 1 and 2 above to get to the popup in Slack where you can submit your responses. Flexible Surveys can be a combination of any type of questions, so use the dropdowns selections and open text response boxes to fill out your survey. 

Once you have answered all of the questions on a page, click on the Next button. 



Your answers will be saved for every page that you complete both in Slack and in TINYpulse, just make sure to click on the Next button when you finish a page, otherwise, your responses will not be saved. 

Your saved responses will not be submitted unless you click on the Submit button, so when you are finished with your survey, click on the Submit button and you are done! 


Send Cheers and give suggestions


TINYpulse is an application that can be used daily. With so many different channels for giving feedback on the fly, like through the mobile application or with the Google Chrome plug-in, the TINYpulse Bot for Slack might just be the most convenient yet. You already use Slack all throughout the workday, so why not give an anonymous suggestion right when it pops into your head or send a few Cheers to give others the recognition they have earned? 


Cheers


If you already have the tinypulse-bot in your App list, just click on it. If it is not visible in your Apps list, but know that your organization has integrated TINYpulse for Slack, click on the + symbol next to Apps and search "tinypulse". Once the TINYpulse app has popped up, click on the View button (please make sure it is the "TINYpulse" application with the description that starts with "Respond to pulse surveys").

In the tinypulse-bot, you will see your active surveys and the options to send a Cheers and give a Suggestion. 



To send a Cheers, click on the Send a Cheers button. 


You will then be able to send a Cheers to anyone else at your organization whose email address in Slack matched their email in TINYpulse. If your organization has Value Tags set up, select one or more Value Tag to add to the Cheers. You can also choose to hide your Cheers from the Cheers Feed or make it anonymous after in the Sharing options section. 




Anonymous suggestions


Now that you know how to respond to your TINYpulse survey and send Cheers via Slack, you can probably figure out how to submit a suggestion. Just click on the Give a Suggestion button and that is all there is to it! Want to share it with only your Admins and not with other Employees? Click on the Share with admins only checkbox before you send in your Suggestion.



Join in the conversation


If your TINYpulse administrator has enabled the Wins Feed and Cheers feed, you can view all anonymous suggestions, TINYpulse initiatives being worked on, Wins, and Cheers right in Slack. (Do not know what this means? Start here). 


Additionally, you can post your comments on these items in a thread and they will be recorded in TINYpulse so the conversation is available to everyone, everywhere. This works vice versa as well. Post a comment in TINYpulse and it will also be posted to the thread in Slack. 


Comment here...



...and it is also posted here. 



Our commitment to anonymity


TINYpulse is 100% committed to employee anonymity. Your trust is important to us, and we truly care about opening lines of communication between employees and leaders, so we would never betray our customer's anonymity in any way unless the feedback is abusive or harmful.


Rest assured that your anonymity in responding to surveys and giving suggestions via Slack is guaranteed. Responses and anonymous suggestions are encrypted before being transmitted from Slack to TINYpulse via web API. Also, administrators of Slack do not have access to view direct messages between you and the TINYpulse-bot so your anonymity is guaranteed 100%. 


Learn more about our commitment to anonymity.

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